Effective Date: April 20, 2025
At audibledeals.com, customer satisfaction is our top priority. We strive to offer high-quality digital products and services, but we understand that there may be circumstances where you need a refund. Please review our refund policy below:
1. Eligibility for Refunds
Due to the nature of digital products and downloadable content, refunds are only issued under the following conditions:
- The product was not delivered or inaccessible due to a technical error on our end.
- The product is defective or not as described in the listing.
- A duplicate payment or accidental multiple charge occurred.
2. Non-Refundable Items
We do not offer refunds in the following cases:
- If you have downloaded or accessed the product after purchase.
- If the issue is due to incompatibility with your device or lack of technical knowledge.
- For change of mind after purchase.
3. How to Request a Refund
If you believe you’re eligible for a refund, please contact us within 7 days of your purchase at:
Please include your order ID, reason for the refund request, and any relevant screenshots or documentation.
4. Processing Refunds
- Approved refunds will be processed within 3 business days to the original payment method.
- You will receive a confirmation email once the refund is issued.
5. Chargebacks
We encourage customers to contact us first for any refund requests.
If you have any questions regarding our refund policy, feel free to reach out to our support team.